joya9tv Terms of Use —
Your Rights & Responsibilities

Joya9tv.top is an online gaming platform offering casino, slots, fish games, Sports Betting, and other gaming services to users in Bangladesh and other countries. These Terms & Conditions ("Terms") constitute a legally binding agreement between joya9tv and all of its users.

By using the joya9tv website, mobile app, or any of its services, you are considered to have read, understood, and agreed to these Terms & Conditions. If you are under 18 years of age, you are not permitted to use joya9tv.

These Terms have been written to be clearly understood by users. However, in the event of a legal dispute, the English version shall take precedence. joya9tv reserves the right to amend these Terms at any time, and any changes will be published on the website.

To register an account and play on joya9tv, the following conditions must be met:

• You must be 18 years of age or older.
• Online gaming must not be prohibited by law in your country.
• Each individual may only register one account — multiple accounts under the same name, phone number, or payment method are strictly prohibited.
• All information provided at the time of registration must be truthful and accurate. Accounts found to contain false information will be suspended.
• For identity verification (KYC), joya9tv may request a copy of your National ID card or passport.

Joya9tv may request identity verification at any time. Withdrawals may be delayed until KYC is complete. You are fully responsible for maintaining the security of your account. Do not share your password or allow anyone else to use your account.

For deposits on joya9tv, we support mobile banking services available in Bangladesh. Currently accepted payment methods are bKash, Nagad, Rocket, and USDT (crypto).

• Minimum Deposit: BDT 500 (Five Hundred)
• Maximum Single Deposit: BDT 50,000 (Fifty Thousand)
• Deposits are typically credited to your account within 5–15 minutes.
• Please provide the correct reference number when making a deposit — failure to do so may delay the funds being credited to your account.
• Deposits from third-party accounts are not accepted. Funds must be sent from your own mobile banking account.
• There are no hidden charges on deposits — the full amount you send will be credited to your joya9tv wallet.

If your deposit has not been credited within 30 minutes, please contact joya9tv's live chat support and provide a screenshot of the transaction.

The following rules apply to withdrawing winnings on joya9tv:

• Minimum Withdrawal: BDT 500
• Maximum Daily Withdrawal: BDT 2,00,000
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 15–30 minutes.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Wagering requirements must be fulfilled before bonus funds can be withdrawn.
• In cases of suspicious activity, joya9tv may temporarily place a hold on withdrawals pending investigation.

Joya9tv does not believe in withholding winnings. If your withdrawal is delayed for any unusual reason, our support team is always ready to help.

Joya9tv regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the promotions page. However, some general rules apply to all bonuses:

• Wagering Requirements: Most bonuses require a wagering amount of 15–30 times the bonus value.
• Once a bonus is accepted, your deposit cannot be withdrawn until the wagering requirements have been met.
• More than one bonus cannot be claimed from the same household or IP address.
• Bonuses may only be used on specific games or game categories.
• Joya9tv reserves the right to void bonuses and any associated winnings if suspicious bonus activity is detected.
• Bonuses are generally valid for 7 days — if the requirements are not met within this period, the bonus will be forfeited.

Joya9tv keeps its bonus system simple and transparent. If you have any questions about bonus terms, just ask our support team.

Joya9tv is committed to maintaining a fair and secure environment. The following activities are strictly prohibited:

• Multiple Accounts: If multiple accounts belonging to the same person are found, all accounts will be closed.
• Bonus Abuse: Exploiting system loopholes to claim excess bonuses.
• Collusion: Colluding with other players to gain an unfair advantage.
• Chargeback Fraud: Filing a dispute after a payment has already been completed.
• Bots & Automation: Using automated software to play games.
• Money Laundering: joya9tv complies with anti-money laundering laws.

If any of these rules are violated, joya9tv reserves the right to permanently close the account and forfeit all balances without prior notice. Legal action may also be taken if necessary.

All content on the joya9tv website and app — including logos, graphics, text, software, and game interfaces — is the property of joya9tv or its licensed partners. Copying, modifying, distributing, or commercially using this content is strictly prohibited.

You are granted a limited, non-exclusive license to use joya9tv for personal, non-commercial purposes. This license may be revoked at any time.

Joya9tv collects and processes your personal information solely for the purpose of providing its services. We do not sell your data to third parties. We use SSL encryption and industry-standard security technology to keep your information safe.

For more details, visit our Privacy Policy Visit the page for full details on what information we collect, how we use it, and your rights regarding your data.

Joya9tv strives to deliver the highest quality service, but our liability has limits in certain areas:

• Joya9tv is not liable for any game interruptions caused by technical errors, server outages, or internet connectivity issues.
• Joya9tv is not responsible for issues caused by third-party payment providers.
• Joya9tv is not liable for any account losses resulting from your own negligence.
• Joya9tv's maximum liability in any case shall not exceed the total amount you have deposited in the past 30 days.

That said, joya9tv always strives to find a fair resolution to any issue. Reach out to us honestly and we will do our best to help.

Joya9tv reserves the right to modify, amend, or update these Terms & Conditions at any time. Any changes will be published on the website with the updated version date. For significant changes, registered users will be notified by email or push notification.

Continued use of joya9tv after any changes take effect will be considered acceptance of the updated terms. It is a good habit to check this page from time to time.

Joya9tv may temporarily or permanently close an account under the following circumstances:

• Violation of any provision of these Terms.
• Opening an account using false or inaccurate information.
• Evidence of fraud, bonus abuse, or collusion.
• Failure to cooperate with KYC verification.
• If you voluntarily request self-exclusion or any responsible gaming tools.

You can close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account. If your account is closed due to a breach of these Terms, your balance may not be returned.

If you have any questions or complaints about these Terms & Conditions, please contact the joya9tv support team. We are available in English 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Directly via the website or app
• Response Time: Usually within 1–6 hours

In the event of a dispute, please first try to resolve it with our support team. If unresolved, you may escalate the matter to joya9tv's licensing authority. International gaming law shall prevail in the interpretation and enforcement of these Terms.