Joya9tv believes your personal data belongs to you. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it safe.
A quick overview of the key points of our privacy policy.
All your data on joya9tv is protected with 256-bit SSL encryption. Every transaction — from login to payment — takes place over an encrypted channel.
Your personal data is stored in encrypted form on secure servers. Multiple layers of firewall protection are in place to prevent unauthorized access.
Joya9tv never sells your information to advertisers or third parties. Your privacy matters more to us than any business interest.
Documents submitted for identity verification (NID, passport) are used solely for the verification process and are not shared for any other purpose.
Our system security is regularly audited by independent auditors. Any vulnerabilities identified are addressed immediately.
At joya9tv, you can view, correct, or delete your information at any time. Full control over your data is always in your hands.
Joya9tv collects your information in several ways — some you provide directly, and some is collected automatically. Full details are outlined below.
| Data Type | Example | Methods of Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, Nationality | Registration Form |
| Contact Information | Phone Number, Email | Registration Form |
| Payment Information | Mobile Banking Number | Deposit/Withdrawal |
| KYC Documents | NID, passport copy | Identity Verification |
| Device Information | IP, browser, OS | Automatic |
| Gaming Activity | Bet History, Login Log | Automatic |
We only collect information that is necessary to provide joya9tv's services. Collecting excessive or unnecessary data is against our policy. joya9tv never collects your bank account password, PIN, or full card number.
Joya9tv uses your information for the following purposes, each of which is clearly outlined here:
Joya9tv never uses your data for marketing without your consent. You can opt out of promotional messages at any time.
Joya9tv uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device. We use the following types of cookies:
You can manage most cookies through your browser settings. However, disabling essential cookies may affect the functionality of some joya9tv services.
Joya9tv may share data with third parties in limited, specific circumstances — but it is never sold or used for advertising purposes.
Joya9tv has strict data privacy agreements with all third parties it shares information with. They are not permitted to use your data beyond the purposes specified by joya9tv.
Joya9tv does not retain your data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period expires, your data is securely deleted or anonymized. joya9tv regularly reviews and updates its data retention policy as needed.
Joya9tv believes every user should have full control over their data. You have the following rights:
To see what information joya9tv holds about you, submit a request to our support team.
Contact our support team to correct any inaccurate or outdated information.
You may request deletion of any data not subject to legal retention obligations.
You may object to the processing of your data for specific purposes.
You may request an export of your data in a standard format.
You can opt out of promotional messages at any time.
To exercise any of these rights, email us at [email protected]. We typically respond to requests within 7 business days.
Joya9tv strictly does not serve anyone under 18. We do not knowingly collect data from minors. Age verification is in place at the point of registration.
If we become aware that a minor has created a joya9tv account, the account will be immediately closed and all collected data will be deleted. If you believe your child is using joya9tv, please contact us right away.
Joya9tv may update this privacy policy from time to time — due to legal changes, new technology, or service improvements. Any changes will be published on this page with an updated date.
You will be notified via your registered email or SMS of any significant changes. Continued use of joya9tv after a policy update will be considered acceptance of the revised terms.
We recommend reviewing this page periodically to stay up to date. Previous versions are available upon request through our support team.
For any questions, concerns, or requests regarding this privacy policy, please contact joya9tv's data protection team:
We take all privacy-related complaints and concerns seriously and work to resolve them as quickly as possible.